Task Haus Terms and Conditions
Last Updated: November 5, 2025
Welcome to Task Haus! These Task Haus Terms of Conditions/Service (“Agreement”) govern your access to and use of the Task Haus Platform, a digital marketplace that connects individuals and businesses. (the “Terms of Service” or the “Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Task Haus, Inc. (collectively with its affiliates, subsidiaries, and related entities, “Task Haus,” “we,” “us,” or “our”).
These Terms govern your access to and use of the full suite of Task Haus services, including:
- Task Haus mobile applications (collectively, the “Apps”);
- And any related services, tools, technology, software, content, communication tools, and features provided by Task Haus (collectively with the Sites and Apps, the “Platform” or “Task Haus Platform”).
Important Notice for U.S. Users – Arbitration Agreement
Section 24 of these Terms contains a mandatory Arbitration Agreement. You agree that all disputes and claims arising out of or related to these Terms or your use of the Platform will be resolved exclusively through final and binding individual arbitration, rather than in court.
By using the Platform, you waive your right to participate in class actions or class-wide arbitration.
Please read Section 24 carefully. It affects your legal rights. You may have the right to opt out, as provided therein.
Acceptance of Terms
By clicking “I agree,” creating an account, using any part of the Platform, or otherwise manifesting your intent to be bound by these Terms:
- You acknowledge that you have read, understood, and agreed to these Terms in their entirety—without limitation or qualification;
- You agree to comply with all applicable laws and regulations in connection with your use of the Platform; and
- You affirm your legal capacity to enter into this agreement (e.g., you are of legal age and have the authority to act on behalf of any entity you represent).
These Terms include and incorporate by reference our Privacy Policy, Cookie Policy, Community Guidelines, and any other terms and conditions expressly referenced or made available within the Platform.
If you do not agree to these Terms in full, you are strictly prohibited from accessing or using the Platform.
- The Platform
- Online Marketplace
Task Haus operates an app-based two-sided marketplace (the “Platform”) that facilitates connections between two types of users:
- “Clients,” meaning individuals and/or businesses seeking short-term services (“Tasks”), and
- “Taskers,” meaning independent businesses or individuals offering to perform such Tasks.
For the purposes of these Terms, Clients and Taskers are collectively referred to as “Users.”
Taskers are independent business operators who provide services under their own names or business names—not on behalf of or under the name of Task Haus. Taskers use their own tools, materials, and judgment to perform the services they offer. Taskers:
(a) set their own rates and fees without interference or deduction by Task Haus;
(b) are free to accept or decline any Task, Client, or Service Agreement (as defined herein); and
(c) may advertise and provide their services outside the Task Haus Platform, including through competing platforms.
At all times, Taskers act as independent contractors with respect to Clients. Task Haus is not a party to the relationship, contract, or agreement formed between Clients and Taskers. Accordingly, Clients are clients of Taskers—not of Task Haus.
No Guarantee or Endorsement of Taskers
Any labels, badges, icons, or terms (such as “licensed,” “insured,” “elite,” “vetted,” “reliable,” “great value,” “background checked,” “top rated,” etc.) used on the Platform are provided solely as informational tools. These indicators may reflect certain user activities (e.g., completion of account setup or verification processes), but do not constitute:
- an endorsement, certification, or guarantee by Task Haus of any Tasker’s skills, credentials, trustworthiness, reliability, safety, or legal compliance,
- or a warranty that a Tasker is appropriately licensed, insured, bonded, or otherwise qualified for any given Task.
Task Haus does not verify, and disclaims any responsibility for verifying, the accuracy, completeness, or currency of any information provided by Taskers. MUST BE AT LEAST 18 YEARS OLD.
Client Responsibility for Selection and Due Diligence
Although the Platform may offer features designed to assist Clients in identifying or selecting Taskers (such as filtering tools, ratings, or reviews), these features are solely provided for convenience and informational purposes. Task Haus does not select, assign, or guarantee Taskers to Clients.
Clients are solely responsible for conducting any and all background checks, reviews, reference checks, license or insurance verification, or any other due diligence necessary to determine the suitability of a Tasker for a specific Task.
Clients must exercise their own independent judgment and assume full responsibility for their decision to engage with any Tasker via the Platform.
- Task Haus’s Role
Task Haus is not an employer, employment agency, agent, franchisor, or partner of any User. The Platform is a technology-based marketplace that enables Users to connect for the performance of services. All Users, including Clients and Taskers, expressly acknowledge and agree that:
- Independent Status: Task Haus does not employ Taskers and does not engage in any employment-related oversight or control. Task Haus does not:
- Perform Tasks or employ individuals to perform Tasks;
- Supervise, direct, control, inspect, or monitor the work of Taskers;
- Set Taskers’ work hours, locations, scope, tools, or terms;
- Provide equipment or cover any expenses incurred by Taskers;
- Guarantee or warrant the quality, timing, legality, or outcome of any Task or service.
- No Representations or Authority: Users shall not present themselves as employees, representatives, or agents of Task Haus. No User has authority to bind, obligate, or make representations on behalf of Task Haus, and no Tasker may alter or waive Task Haus’s service fees or terms under any circumstance.
- No Relationship Formation: The existence of a Service Agreement between a Client and Tasker does not create any employment, agency, partnership, joint venture, or other relationship between Task Haus and either User. Task Haus is not a party to any agreement entered into between Users.
- Liability Disclaimer: Task Haus assumes no responsibility or liability for:
- The performance, conduct, omissions, qualifications, or legal compliance of any User;
- Any reviews, ratings, or communications between Users;
- Any damages, claims, or losses arising from any Task or interaction between Users.
- Taxes, Employment Classification, and Legal Compliance
Each User acknowledges and agrees that:
- Independent Contractor Responsibility: Taskers are solely responsible for determining and meeting all tax obligations and legal requirements applicable to them and their operations, including but not limited to:
- Federal, state, or local taxes;
- Employment insurance, workers’ compensation, social contributions (e.g., Social Security, CPP, PAYE, VAT, GST/HST/PST);
- Licensing, insurance, or permits required under applicable law.
- Classification Liability: Task Haus is not responsible for the classification of Taskers or any individuals they engage. Each User is solely responsible for properly classifying their workers under applicable law and assumes full liability for:
- Worker misclassification;
- Any penalties, interest, or claims arising from such misclassification;
- Compliance with labor, tax, wage, and hour laws.
Task Haus disclaims all liability for employment-related matters and assumes no role in employment administration, legal compliance, or benefits provision.
- License to Use the Platform
License Grant: Subject to your compliance with these Terms, the Agreement, and the Acceptable Use Policy, Task Haus grants you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use the Platform solely in locations where Task Haus operates;
- Download and use the mobile application on your personal device;
- Access and view Platform content solely for the Platform’s intended use.
Restrictions: You may not, under any circumstances:
- Copy, modify, reverse-engineer, reproduce, distribute, transmit, or create derivative works based on any part of the Platform;
- Use any automated systems or software to extract data from the Platform without prior written consent;
- Circumvent, disable, or interfere with security or access features;
- Use the Platform for any unlawful or unauthorized purpose.
All rights not expressly granted to you are reserved by Task Haus.
- User Representations and Warranties
By accessing or using the Platform, you represent, warrant, and agree that you:
- Will comply with these Terms, the Acceptable Use Policy, and any Supplemental Terms;
- Are of legal age and capacity in your jurisdiction to enter into binding contracts;
- Have the authority to enter into this Agreement on your own behalf or on behalf of an entity you represent;
- Will only perform or request services in jurisdictions where Task Haus operates;
- Will not engage in illegal or restricted activities via the Platform, including:
- Purchasing, selling, or transporting alcohol, controlled substances, or prohibited items;
- Violating any data protection, privacy, or property rights;
- Recording Users or Tasks without prior written consent from Task Haus and the other User involved;
- Will communicate professionally, respond promptly, and fulfill all obligations to other Users, including:
- Coordinating service details through the Platform;
- Being present and prepared at the agreed time;
- Will use only the Platform’s approved third-party payment processor for all service payments;
- Will maintain an accurate, legal name and profile photo that reflects your current identity;
- Will keep all service-related communications within the Platform before, during, and after a Task;
- Will comply with all applicable laws in your use of the Platform.
- Additional Tasker Representations and Warranties
If you are a Tasker, you additionally represent, warrant, and covenant that throughout your use of the Platform:
- Business Entity and Independent Status
You are operating as a legally recognized business entity or sole proprietor (e.g., sole proprietorship, partnership, LLC, LLP, or corporation), and you are engaged in an independently established business offering the same or similar services outside of the Platform, with independent clients. - Legal Authorization to Work
You have the unrestricted legal right to perform services and conduct business in the jurisdiction(s) where you offer or perform Tasks. - Licensing and Registration Compliance
You will obtain and maintain, at your own expense, all licenses, permits, approvals, and registrations required by applicable laws, ordinances, and regulations for the nature and scope of Tasks you perform via the Platform. This includes, without limitation, any business licenses, trade registrations, contractor licenses, and tax registrations. - Insurance Obligations
You have and will maintain, at your own cost and without reimbursement from Task Haus or Clients, all necessary insurance coverage required under applicable law and sufficient to operate your business and perform Tasks, including but not limited to general liability, professional liability, and workers’ compensation insurance (where applicable). - Professionalism and Safety
You will:- Respond to Client invitations in a timely and professional manner;
- Perform only those Tasks for which you possess the necessary skills, training, and experience;
- Deliver services to Clients with reasonable care, diligence, and as agreed upon through the Platform’s communication tools (the “Chat Thread”);
- Comply with all applicable laws, safety guidelines, and Client specifications;
- Promptly notify Task Haus in writing of any change in qualifications or material status (e.g., license lapse, insurance expiration, etc.).
- Criminal Disclosures
You will notify Task Haus promptly and in writing if you are convicted of any criminal offense during your use of the Platform, excluding only minor traffic or parking violations that do not involve criminal charges. Failure to disclose may result in suspension or termination of your account.
- Use of the Platform
- Registration
To access and use the Platform, you must complete the registration process and create an account by providing accurate, current, and complete information, including but not limited to your legal name, business name (if applicable), physical address, email, and phone number.
- You agree to promptly update your account information to reflect any changes.
- If you change ownership of a phone number associated with your account, you must inform Task Haus either via your account settings or by replying STOP to any text message sent to the retiring number.
- Task Haus reserves the right to deny registration or deactivate any account if it determines, at its sole discretion, that allowing such access would pose a safety risk, legal exposure, reputational damage, or other reasonable business concern.
Failure to maintain accurate, updated information may result in suspension or termination of your access to the Platform.
- Account Security
You are solely responsible for safeguarding your login credentials, including your username, password, and any account identification numbers issued to you.
By using the Platform, you acknowledge and agree that:
- You will not share your account credentials with any third party;
- You are responsible for all activity conducted through your account, whether or not you authorized it;
- You will immediately notify Task Haus of any suspected unauthorized use of your account or any security breach.
Task Haus disclaims any responsibility for damages or losses arising from unauthorized access to your account due to your failure to maintain its confidentiality.
- Tasker Onboarding
(i) Background Checks
To help maintain the integrity of the Platform and protect all Users, Task Haus may, to the extent permitted by law, require Taskers to undergo identity verification and background checks before, during, or after account registration.
By registering as a Tasker, you:
- Consent to Task Haus or its designated third-party providers conducting background checks, including but not limited to criminal history, identity, and legal eligibility to perform services;
- Understand that Task Haus does not guarantee the accuracy, timeliness, or completeness of background check results;
- Agree that Task Haus assumes no liability for any actions, representations, or omissions by Users, regardless of the background check results.
Task Haus reserves the right, but is not obligated, to deactivate or deny access to any Tasker who fails a background check or refuses to submit to one.
(ii) Professional Licensing
Task Haus does not verify licenses or qualifications of Taskers. Task Haus does not independently verify, evaluate, or certify the qualifications, experience, or credentials of any Tasker, nor does it confirm whether any Tasker has obtained the licenses, permits, or registrations legally required to perform specific Tasks.
Legal compliance is the sole responsibility of Taskers. Certain services may be legally restricted or regulated, and it may be unlawful to perform specific Tasks without the proper license, permit, and/or registration under applicable local, state, provincial, territorial, or federal laws. Taskers are solely and fully responsible for:
- Understanding and complying with all applicable laws and regulatory requirements relating to their services;
- Refraining from performing any Task that they are not legally authorized or licensed to perform;
- Bearing all liability, including civil and criminal penalties, fines, or enforcement actions that may result from unauthorized or unlicensed work.
If you are uncertain whether a Task requires licensing or other authorization in your jurisdiction, you are responsible for seeking legal counsel before offering or accepting such Tasks.
Client due diligence. Clients are solely responsible for determining:
- Whether the selected Tasker possesses the necessary skills, experience, and qualifications for a Task;
- Whether any specific license, registration, or permit is required for the performance of the Task;
- Whether the Tasker has such required legal documentation.
Clients are encouraged to independently verify such qualifications and consult applicable local or national laws to ensure compliance prior to engaging a Tasker.
- Service Agreement
The Platform allows Users to connect for the purpose of offering, requesting, and performing Tasks. Once a Client selects a Tasker and the Task is scheduled via the Platform, the Client and Tasker enter into a legally binding service agreement (the “Service Agreement”), which includes:
- The agreed-upon scope, schedule, compensation, and terms of the Task, as detailed in the Platform’s messaging feature (the “Chat Thread”); and
- Any additional written terms agreed upon between the Tasker and Client through the Chat Thread.
Binding nature of the Service Agreement. By confirming a Task, both Client and Tasker agree to be legally bound by:
- The terms of the Service Agreement as outlined above;
- These Terms of Service (“the Agreement”).
Tasker discretion and business risk. Taskers are solely responsible for evaluating and accepting service engagements. Each Tasker acknowledges and agrees that:
- They exercise independent business judgment in accepting and performing Tasks;
- They assume all financial risk and potential for profit or loss in connection with any Task.
No Task Haus liability. Task Haus is not a party to any Service Agreement. Task Haus does not supervise, direct, or control any Tasker or Client. The creation of a Service Agreement does not create any contractual, legal, or fiduciary obligations for Task Haus, and Task Haus disclaims all liability related to any Task, engagement, or Service Agreement between Users.
- Other Parties
(i) Tasker Assistants
Taskers may engage assistants, subcontractors, or other personnel (“Tasker Assistants”) to assist in performing Tasks only with the prior written approval of the Client in the Chat Thread, and only if the following conditions are met:
- Each Tasker Assistant is registered as a Tasker on the Platform;
- Each Tasker Assistant meets all qualifications and obligations applicable to Taskers under this Agreement.
The primary Tasker remains fully and solely responsible for:
- The conduct, actions, and omissions of any Tasker Assistant;
- Ensuring full legal and tax compliance, including the lawful payment of all wages, benefits, and expenses, and the withholding of applicable payroll or employment taxes;
- Ensuring the Tasker Assistant complies with all safety standards and licensing requirements applicable to the Task.
Task Haus assumes no responsibility for any Tasker Assistant or their conduct, and disclaims any liability related to their participation in any Task.
(ii) Client Agents
A Client may designate a third party to act on their behalf in connection with a Task (“Client Agent”), including booking the Task or being present during its execution. In such cases:
- The Client expressly authorizes the Client Agent to act with full legal authority on their behalf in all matters related to the Task;
- Taskers may treat the instructions and directions of the Client Agent as if provided directly by the Client;
- The Client is solely and fully responsible for all acts and omissions of the Client Agent, including but not limited to any instructions given, property access granted, or behavior exhibited.
Task Haus disclaims all liability arising from or related to the conduct of any Client Agent.
- Fees, Billing, Invoicing, and Payment; Cancellation
All matters related to fees—including but not limited to service fees, Tasker compensation, invoicing, payments for services rendered, and any other amounts due—are governed by the “Fees, Payments, and Cancellation Supplemental Terms,” which are incorporated herein by reference and shall have the same force and effect as if included in full in this Agreement. By continuing to access or use the Task Haus Platform, you acknowledge and agree to be bound by those supplemental terms.
Unless expressly stated otherwise in writing by Task Haus, all payments—including Task Payments and Task Haus service fees—are non-refundable. You are solely responsible for all taxes, duties, and charges incurred as a result of your use of the Platform, and Task Haus bears no liability for any failure on your part to fulfill such financial obligations.
Task Haus reserves the right to amend pricing, fee structures, or payment mechanisms at any time and in its sole discretion, with notice as required by law.
- Contests and Promotional Codes
Task Haus may occasionally offer promotional codes, contests, and other marketing-based incentives (“Promotions”) to Users. These Promotions are offered solely at Task Haus’s discretion and are subject to their own terms and conditions, which may be modified or revoked by Task Haus at any time without advance notice. Promotional codes may not be duplicated, sold, or transferred, and any such unauthorized use may result in suspension or termination of your account.
Task Haus and its affiliates shall have no liability for any direct or indirect damages arising from your participation in or reliance on any Promotion, subject to the limitations of liability in Section 13 of these Terms.
- Public Areas
The Platform may offer access to community features such as profiles, blogs, forums, messaging systems, reviews, ratings, chat areas, and task postings (“Public Areas”). You agree to use such features solely for lawful, relevant, and appropriate communication.
All submissions to Public Areas will be publicly accessible and associated with your name or username. You are solely responsible for any content you submit. Task Haus has no obligation to monitor Public Areas but reserves the right to remove or restrict content that violates the Agreement or applicable law. Task Haus disclaims all responsibility for any conduct or content found in Public Areas.
- Deactivation and Suspension
Task Haus reserves the right to immediately suspend or deactivate your account, restrict your access to the Platform, or take any other appropriate action, in the event of any actual, alleged, or suspected violation of this Agreement, including but not limited to fraud, abuse, misconduct, or interference with Platform operations.
Upon confirmation of a violation, Task Haus will notify you in accordance with applicable law. You may appeal any such determination by submitting a written explanation to Task Haus within 14 days of receiving notice.
If your account is suspended or deactivated for cause, you may not create a new account or access the Platform under a different identity, name, or profile, even on behalf of a third party.
- Termination
You may terminate this Agreement at any time by ceasing all use of the Platform and requesting deactivation of your account.
Task Haus may terminate your access to the Platform and/or this Agreement at any time, with or without cause, including but not limited to your breach of this Agreement or violation of applicable law. Notice will be provided as required by law.
Even after termination or suspension, you remain bound by the terms of this Agreement, including indemnification, liability limitations, and dispute resolution. Task Haus reserves the right to pursue any legal remedies available.
- User Generated Content and Feedback
- User Generated Content
“User Generated Content” includes any data, text, audio, video, images, feedback, materials, or other content you provide to Task Haus, its affiliates, or other users through the Platform. This includes content submitted in Public Areas.
You remain solely responsible for your User Generated Content and represent that you own or have the legal right to grant all necessary rights to such content. Task Haus does not claim ownership but is granted a non-exclusive, perpetual, worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, copy, distribute, display, modify, publish, and create derivative works from such content, including your name, image, likeness, and identifying information, in any media format for operational, promotional, or other lawful purposes, without compensation.
Task Haus has no responsibility to pre-screen or verify User Generated Content, but reserves the right to monitor, edit, or remove content that violates the Agreement or law. You may not upload or transmit content that:
- Is false, misleading, or deceptive;
- Infringes on any intellectual property, privacy, publicity, or other proprietary rights;
- Violates any law, regulation, or code;
- Is defamatory, threatening, harassing, or obscene;
- Contains malware, viruses, or harmful code;
- Suggests an affiliation with Task Haus without express written permission; or
- Otherwise causes harm to Task Haus, its users, or third parties.
You waive any moral rights you may have in your content and agree not to assert any claims against Task Haus in relation to its use.
- Notification and Enforcement
Task Haus may disclose your identity to third parties who claim their rights have been violated by your content. You agree to cooperate in resolving such disputes.
To report potentially harmful or unlawful content, please contact Task Haus through the appropriate channels listed on our help page.
- Feedback
The Task Haus Platform may display user-generated reviews, ratings, and commentary regarding specific Taskers (“Feedback”). This content reflects the subjective opinions and experiences of individual Users, not Task Haus. Feedback is not verified, endorsed, or evaluated by Task Haus in any manner. Users acknowledge and agree that Task Haus does not undertake to investigate or validate Feedback, and that it does not provide any guarantees regarding the accuracy, reliability, or usefulness of such content.
Task Haus reserves the right—but does not assume the obligation—to investigate, edit, or remove any Feedback or other user-submitted content at its sole discretion and for any reason, including but not limited to, violations of the Agreement or the Task Haus Ratings and Reviews Guidelines.
Users may request removal of Feedback they believe violates these terms by contacting Task Haus at privacy@taskhausapp.com However, Task Haus makes no guarantees that any such request will be honored.
- Intellectual Property Rights
All materials and content available through the Platform, excluding User Generated Content and third-party content, including but not limited to: trademarks, service marks, trade dress, logos, photographs, text, data, software, scripts, code, graphics, videos, music, sounds, HTML, layout, interactive features, designs, and all other elements of the Platform, whether registered or unregistered (collectively, “Proprietary Material”) are the sole property of Task Haus or its licensors and are protected under applicable intellectual property laws.
Unauthorized copying, reproduction, modification, distribution, transmission, republishing, display, or performance of the Proprietary Material, in whole or in part, is strictly prohibited unless you have obtained explicit, prior, written consent from Task Haus. All rights not expressly granted to you under this Agreement are reserved.
“Task Haus,” the Task Haus logo, and all related names, marks, and slogans are trademarks of Task Haus (the “Marks”). You may not use, copy, or imitate the Marks without the prior written authorization of Task Haus. Use of third-party marks on the Platform is subject to the trademark owner’s terms and may not be used without their express written consent.
- Links to Third-Party Websites
The Platform may contain hyperlinks or references to websites, applications, or content operated or maintained by third parties (“Third-Party Websites”). Such links are provided solely for your convenience and do not imply any endorsement, sponsorship, or recommendation by Task Haus. Task Haus does not control or operate any Third-Party Websites and assumes no responsibility for their content, functionality, accuracy, or practices.
Your interactions with Third-Party Websites are solely between you and the third party. Accessing such sites is done entirely at your own risk. Task Haus is not responsible for any damages or losses caused or alleged to be caused by or in connection with use of or reliance on any Third-Party Websites.
Task Haus expressly disclaims any liability for any content, materials, products, or services offered through Third-Party Websites and is not, and will not be, a party to any transaction you enter into with such third parties.
By using the Platform, you release Task Haus from any and all liability arising from your use of any Third-Party Websites.
- Copyright Complaints and DMCA Notice
If you believe that content on the Platform infringes your intellectual property rights, you must notify Task Haus’s designated DMCA Agent with a written notice that includes the following:
- A detailed description of the copyrighted work that you claim has been infringed;
- A description of where the alleged infringing content is located on the Platform (including the URL);
- A description of where the original copyrighted work exists (e.g., URL or publication name);
- Your full legal name, mailing address, telephone number, and email address;
- A statement that you have a good-faith belief that the use of the content is not authorized by the copyright owner, its agent, or the law;
- A statement that the information you provide is accurate, and under penalty of perjury, that you are the copyright owner or are authorized to act on the owner’s behalf;
- Your physical or electronic signature.
DMCA Agent Contact Information:
Attn: DMCA Notice
Company: Task Haus, Inc.
Email: privacy@taskhausapp.com
Knowingly submitting a false claim may result in legal consequences under U.S. federal law, including perjury penalties and civil damages.
- Disclaimer of Warranties
YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE PLATFORM IS ENTIRELY AT YOUR OWN RISK. THE PLATFORM AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, TASK HAUS AND ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, LICENSEES, AND ASSIGNS (COLLECTIVELY, “TASK HAUS PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR WORKMANLIKE SERVICE;
- WARRANTIES REGARDING THE ACCURACY, TIMELINESS, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR SERVICE PROVIDED ON OR THROUGH THE PLATFORM;
- WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
- WARRANTIES OR REPRESENTATIONS REGARDING THE QUALIFICATIONS, LEGAL STATUS, OR PERFORMANCE OF ANY TASKER OR OTHER USER.
TASK HAUS DOES NOT GUARANTEE OR ENDORSE ANY PRODUCT OR SERVICE OFFERED BY THIRD PARTIES THROUGH THE PLATFORM OR LINKED WEBSITES. YOU ASSUME ALL RISK ARISING FROM TRANSACTIONS WITH SUCH THIRD PARTIES.
Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you. In such cases, these disclaimers shall apply to the maximum extent permitted under applicable law.
- Limitation of Liability
You expressly acknowledge and agree that Task Haus is willing to provide access to the Platform solely based on your acceptance of the limitations set forth herein. These limitations represent an essential allocation of risk and form a material basis of the agreement between you and Task Haus.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TASK HAUS, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, OR CORPORATE PARTNERS (COLLECTIVELY, THE “TASK HAUS PARTIES”) BE HELD LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ECONOMIC DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, REVENUE, OR BUSINESS OPPORTUNITIES; COST OF SUBSTITUTE SERVICES OR PRODUCTS; COMPUTER DAMAGE; SYSTEM FAILURE; OR SERVICE INTERRUPTION—EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES—ARISING FROM OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE PLATFORM OR ANY RELATED SERVICES.
This limitation applies regardless of the legal theory under which such liability is asserted, including contract, tort (including negligence), strict liability, warranty, statute, or otherwise.
TO THE EXTENT THAT ANY LIABILITY OF THE TASK HAUS PARTIES CANNOT BE DISCLAIMED UNDER LAW, THE TOTAL AGGREGATE LIABILITY SHALL BE LIMITED AS FOLLOWS:
- For Clients: The total amount paid by you to Task Haus in the six (6) months immediately preceding the event giving rise to such claim.
- For Taskers: The total Task payments received by you from Clients via the Platform in the six (6) months immediately preceding the event giving rise to such claim.
Jurisdictional Exceptions:
- Residents Outside the United States: Nothing herein excludes or limits liability for death or personal injury caused by Task Haus’s proven negligence, or for any liability that may not be excluded under applicable law.
- Indemnification
You agree to indemnify, defend, and hold harmless Task Haus and its Affiliates from and against any and all liabilities, claims, demands, damages, losses, costs, penalties, governmental investigations or sanctions, and expenses (including reasonable attorneys’ fees and costs) arising out of or in connection with your use of the Platform, your violation of the Agreement, or your relationship with any User or third party.
- Client Indemnification
If you are a Client, you agree to fully indemnify and hold harmless Task Haus and its Affiliates from any and all liabilities arising out of:
- Your use or attempted use of the Platform;
- Any breach or violation of this Agreement;
- Any violation of applicable law;
- Your reliance on or use of third-party websites or content accessed via the Platform;
- Any content or feedback submitted by or through your account;
- The conduct of any Client Agent authorized by you.
- Tasker Indemnification
If you are a Tasker, you agree to fully indemnify and hold harmless Task Haus and its Affiliates from any and all liabilities arising out of:
- Your use or attempted use of the Platform;
- Your participation in, performance of, or failure to perform Tasks;
- Any breach or violation of this Agreement;
- Any violation of applicable law;
- Any content or feedback submitted by or about you or through your account;
- The conduct of any Tasker Assistants engaged by you.
Task Haus reserves the right, in its sole discretion, to assume the exclusive defense and control of any matter otherwise subject to your indemnification obligations, in which case you agree to cooperate fully.
- Dispute Resolution
Before initiating arbitration or any formal legal proceeding, you agree to engage in good faith, informal efforts to resolve any Dispute (defined as any claim, controversy, or issue arising from or relating to your use of the Platform or this Agreement) with Task Haus. This process begins upon written notice from one party to the other.
- Client notice: To the address and email associated with your account.
- Task Haus notice: To the legal contact address set forth in the Agreement or on the Platform.
Should informal resolution fail, applicable local or federal dispute resolution procedures—including arbitration or litigation—may be initiated pursuant to Section 24 of this Agreement.
- App Store–Sourced Applications
If you access the Platform through a mobile application downloaded from the Apple App Store or Google Play Store:
- Apple App Store Users: You agree to comply with the Apple Licensed Application End User License Agreement.
- Google Play Users: You agree to comply with the Google Play Terms of Service.
These terms govern your use of the Platform as accessed through mobile devices and are in addition to the terms of this Agreement.
- Changes to the Agreement, the Platform, and the App
- Changes to the Agreement
Task Haus may, for legally valid and proportionate reasons, amend this Agreement—including but not limited to the Terms of Service, Privacy Policy, and Acceptable Use Policy—at any time. Notice of material changes will be provided through the Platform, email, or another reasonable method.
By continuing to use the Platform after such notification, you accept the updated terms. If you do not agree with the modifications:
- You must stop using the Platform;
- The previous version of the Agreement will govern any then-active Tasks, but you will not be able to initiate or accept new Tasks;
- You must deactivate your account.
Task Haus shall not be liable for any modifications made in accordance with this Section, to the extent permitted by law.
- No Rights of Third Parties
Unless expressly provided herein or required by applicable law, this Agreement is intended solely for the benefit of Task Haus and the User, including their respective permitted successors and assigns. No provision of this Agreement shall be interpreted to confer any rights or benefits to any third party, including enforcement rights, unless explicitly stated. Notwithstanding the foregoing:
(a) Task Haus retains the right to enforce the terms of this Agreement on behalf of its Affiliates, and such enforcement shall be deemed as enforcement by Task Haus directly; and - Notices and Consent to Electronic Communications
All legal notices, disclosures, agreements, and other required communications under this Agreement (“Notices”) shall be in writing and are deemed delivered when:
(a) personally delivered or sent by certified or registered mail (return receipt requested), upon actual receipt;
(b) sent by facsimile or email with confirmed delivery receipt;
(c) delivered by a recognized overnight delivery service, upon confirmation of delivery from the tracking system; or
(d) delivered electronically via email or posted on the Platform (including, without limitation, within your user account dashboard).
By using the Platform, you agree to receive Notices electronically and acknowledge that such communications satisfy any legal requirement that such Notices be in writing. You are responsible for maintaining up-to-date contact information within your account settings.
- Consent to Electronic Signatures
By using the Platform, you expressly consent to the use of electronic signatures and electronic transactions. You agree that:
(a) any use of a keypad, mouse, stylus, screen tap, checkbox, or similar input mechanism to manifest acceptance constitutes a legally binding electronic signature;
(b) such signature has the same legal force and effect as a handwritten signature; and
(c) no additional verification, certification, or third-party validation is required to enforce the validity of the electronic signature, and lack thereof shall not affect enforceability. - Governing Law
Except where Sections 15 (Dispute Resolution) or 24 (Jurisdiction-specific Provisions) explicitly state otherwise:
(a) If you are located in the United States, this Agreement shall be governed and interpreted exclusively by the laws of the State of California, without regard to its conflict-of-laws principles.
(b) If you are located outside the United States, this Agreement shall be governed by English law, and all disputes arising from or related to the Agreement shall be submitted to the exclusive jurisdiction of the English courts.
This provision governs only the choice of law and jurisdiction and does not create substantive legal rights for non-residents. Task Haus reserves the right to pursue actions to protect its intellectual property rights in any competent court, regardless of this provision.
- General Provisions
a. Relationship of the Parties
No agency, partnership, joint venture, employment, or franchise relationship is created or intended by this Agreement. Users shall not represent themselves as agents or bind Task Haus to any obligations. - Entire Agreement
This Agreement, including any linked or referenced terms, constitutes the complete agreement between you and Task Haus with respect to use of the Platform, superseding all prior oral or written communications. - Severability and Waiver
If any term or provision of this Agreement (except Section 24(A)(b)) is determined to be invalid or unenforceable:
(i) it shall be modified to the minimum extent necessary to render it valid and enforceable; or
(ii) if not possible, it shall be severed, and the remainder of the Agreement shall remain in full force and effect.
Failure by Task Haus to enforce any provision shall not be deemed a waiver of future enforcement of that or any other provision. - Assignment
Task Haus may assign this Agreement without your consent. Upon assignment:
(i) Task Haus shall be released from all obligations post-assignment; and
(ii) the assignee shall assume all rights and obligations.
You may not assign or transfer this Agreement without prior written consent. Unauthorized assignments shall be void. This Agreement benefits Task Haus and its successors and assigns. - Language
This Agreement is drafted in English. In case of conflict between translated versions and the English version, the English version shall control. - Jurisdiction-Specific Terms
- United States Residents
I. Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW YOU AND TASK HAUS CAN BRING CLAIMS COVERED BY THIS ARBITRATION AGREEMENT. THIS SECTION WILL, WITH LIMITED EXCEPTION, REQUIRE YOU AND TASK HAUS TO SUBMIT CLAIMS TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS.
BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE BOUND BY THIS AGREEMENT AND YOU ACCEPT ALL OF ITS TERMS.
(a) Agreement to Binding Arbitration
You and Task Haus agree to resolve any and all disputes, claims, or controversies (“Claims”) arising out of or relating to your use of the Platform, your relationship with Task Haus, or this Agreement through binding arbitration, governed by the Federal Arbitration Act (FAA). This includes, without limitation, claims against Task Haus or its Affiliates, including but not limited to:
- Wage, hour, or compensation disputes
- Discrimination, harassment, or retaliation
- Misrepresentation, breach of contract, or torts
- Intellectual property claims
- Any claim under federal, state, or local law
All Claims are subject to arbitration unless expressly excluded herein. The arbitrator will resolve disputes regarding the arbitrability of any claim, except as stated below. Claims involving non-arbitrable issues may be stayed until arbitration is resolved.
YOU ACKNOWLEDGE AND UNDERSTAND THAT YOU AND TASK HAUS ARE WAIVING THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL FOR ALL DISPUTES AND CLAIMS, UNLESS EXPRESSLY EXCLUDED IN THIS ARBITRATION AGREEMENT. THIS ARBITRATION AGREEMENT IS INTENDED TO REQUIRE ARBITRATION OF EVERY CLAIM OR DISPUTE THAT CAN LAWFULLY BE ARBITRATED, EXCEPT THOSE CLAIMS AND DISPUTES THAT, BY THE TERMS OF THIS ARBITRATION AGREEMENT, ARE EXPRESSLY EXCLUDED FROM THE REQUIREMENT TO ARBITRATE.
(b) Class and Representative Action Waiver
All proceedings shall be on an individual basis only. You and Task Haus each waive any right to bring or participate in class, collective, or representative actions. The arbitrator shall not consolidate claims or preside over any form of class or representative proceeding.
Any challenge to this Class Action Waiver shall be decided exclusively by a court, not an arbitrator. If the waiver is found unenforceable for any claim, that claim shall be severed and litigated in court; the remainder shall proceed in arbitration.
(c) Representative PAGA Waiver (California Residents)
To the maximum extent permitted by law, you and Task Haus waive the right to bring any representative claims under the California Private Attorneys General Act (PAGA) in arbitration. Such claims must be resolved individually and cannot include others’ claims.
Challenges to this waiver shall be resolved only by a court. If the waiver is deemed unenforceable, the representative PAGA claims must be litigated in court, and any arbitration shall be stayed pending resolution.
(d) Arbitration Rules and Procedures
Arbitrations shall be administered by the American Arbitration Association (“AAA”) under its applicable rules, including the AAA Consumer Rules where appropriate. If the parties cannot agree on an arbitrator within 30 days, AAA will appoint one.
Discovery rights will be afforded, and the arbitrator may award any relief available under applicable law, subject to the Agreement. Hearings will be held in the county where the User resides or remotely, unless the parties agree otherwise.
(e) Arbitration Fees and Costs
- Task Haus pays all arbitration fees if it initiates arbitration.
- If your claim is under $10,000, Task Haus pays all arbitration fees unless the claim is found frivolous.
- For claims over $10,000, Task Haus pays arbitration-specific costs. You may be required to pay only the equivalent of the court filing fee unless reduced by law or AAA rules.
- Each party pays its own legal fees unless otherwise required by law or awarded by the arbitrator.
(f) Exceptions to Arbitration
The following are excluded from arbitration:
- Workers’ compensation, disability insurance, or unemployment claims
- Small claims eligible under state jurisdiction
- Injunctions or IP disputes
- Claims under PAGA if the waiver is unenforceable
- Claims excluded by federal law or any law not preempted by the FAA
- i) Government Agencies – No Waiver of Rights
Nothing in this Arbitration Agreement shall be construed to prevent or prohibit any party from filing a report, charge, or complaint with, providing information to, or participating in an investigation or proceeding before any federal, state, or local agency. This includes, but is not limited to, the Equal Employment Opportunity Commission (EEOC), U.S. Department of Labor (DOL), National Labor Relations Board (NLRB), Office of Federal Contract Compliance Programs (OFCCP), Securities and Exchange Commission (SEC), or any similar authority.
You retain the right to:
- Cooperate or participate in any agency investigation or proceeding;
- File or pursue administrative claims with such agencies; and
- Receive monetary or other awards as permitted by law, including whistleblower awards.
Nothing in this Agreement shall excuse or limit any requirement that a party exhaust administrative remedies before proceeding to arbitration, where required by law.
(j) Severability of Arbitration Provisions
In addition to the severability provisions provided in Sections 24(A)(b) and 24(A)(c), if any portion of this Arbitration Agreement is found to be illegal, invalid, or otherwise unenforceable under applicable law not preempted by the Federal Arbitration Act (FAA), such provision shall be severed, and the remaining provisions shall remain in full force and effect. This ensures that, wherever legally permissible, the parties’ mutual intent to arbitrate disputes is preserved to the broadest extent possible.
(k) Opt-Out of Arbitration Agreement – Taskers Only
If you are a Tasker, you may opt out of this Arbitration Agreement under the following conditions:
- You must not have previously agreed to a binding arbitration agreement with Task Haus that included an opt-out option.
- If you have previously agreed to arbitration with an opt-out, you may opt out of any new revisions made by this version of the Arbitration Agreement, but such opt-out does not affect earlier agreements.
To opt out, you must submit a signed, written notice to Task Haus within 30 calendar days of accepting these Terms of Service. Your opt-out must include:
- Your full name,
- Your Task Haus username,
- Your mailing address,
- Your telephone number,
- Your email address, and
- A clear, unambiguous statement that you are opting out of the Arbitration Agreement.
Send written opt-outs to:
Task Haus, Inc.
(l) Claims in Pending Wage and Hour Class Actions
If you are a putative member of a certified or uncertified wage-and-hour class action against Task Haus that was filed and pending as of the effective date of these Terms of Service (“Pending Class Action”), this Arbitration Agreement shall not apply to the claims you assert within that particular lawsuit.
Instead, the terms of the prior arbitration agreement you accepted before the effective date of this Agreement will continue to apply to those specific claims. For all other claims not in the Pending Class Action, this current Arbitration Agreement will govern.
- Telephone Communications and Consent to Contact
By providing your telephone number to Task Haus, you consent to receive calls or text messages (including via automated dialers and prerecorded messages) from Task Haus, its Affiliates, and its independent contractors (including Taskers) relating to:
- Your account and registration,
- Task scheduling or modifications,
- Platform changes and service updates,
- Customer support follow-up, and
- Other transactional or relationship matters.
Marketing Texts:
If you opt in to promotional or marketing communications, you agree to receive recurring messages (which may include promotional content) via automated means. Message frequency may vary. Standard message and data rates may apply. You are not required to agree to receive promotional texts or calls to use the Platform.
Opt-Out Procedures:
You may opt out at any time by:
- Replying “STOP,” “QUIT,” “CANCEL,” “END,” or “UNSUBSCRIBE” to any text message;
- Adjusting your notification preferences in your account settings.
You acknowledge that a final confirmation message may be sent to verify your opt-out. It is your responsibility to notify Task Haus of any change to your mobile number. Task Haus reserves the right to make non-automated calls or texts when legally permitted, even if you opt out of automated communications.
III. Release of Claims Related to Communications
TO THE EXTENT PERMITTED BY LAW, YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY RELEASE TASK HAUS AND ITS AFFILIATES FROM ALL CLAIMS, CAUSES OF ACTION, DEMANDS, DAMAGES, OR LIABILITIES OF ANY KIND ARISING FROM OR RELATING TO TELEPHONE OR TEXT COMMUNICATIONS, INCLUDING CLAIMS UNDER:
- Telephone Consumer Protection Act (TCPA),
- Fair Debt Collection Practices Act (FDCPA),
- Truth in Caller ID Act,
- Telemarketing Sales Rule,
- State or local analogues of the above,
- Any tort, privacy, consumer protection, or data security law.
California Residents: You expressly waive California Civil Code § 1542, which provides:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE.”
Non-California Residents: You waive any similar statute or principle under your local jurisdiction.
Task Haus does not warrant that your communications or information will be secure or immune from misappropriation, interception, loss, deletion, or unauthorized access.
- Acknowledgment and Consent
BY ACCESSING OR USING THE PLATFORM, YOU HEREBY EXPRESSLY ACKNOWLEDGE, REPRESENT, AND WARRANT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO THE TERMS OF SERVICE, PRIVACY POLICY, ACCEPTABLE USE POLICY (“AUP”), AND ANY OTHER POLICIES, GUIDELINES, OR TERMS INCORPORATED HEREIN BY REFERENCE, AS THEY MAY BE AMENDED FROM TIME TO TIME.
YOU FURTHER ACKNOWLEDGE AND AGREE THAT:
(a) YOUR USE OF THE PLATFORM CONSTITUTES A CONTINUING AFFIRMATION OF YOUR ACCEPTANCE OF THIS AGREEMENT AND ANY REVISIONS THERETO;
(b) YOU HAVE HAD THE OPPORTUNITY TO SEEK INDEPENDENT LEGAL COUNSEL BEFORE AGREEING TO THIS AGREEMENT, AND YOU VOLUNTARILY CHOSE TO PROCEED WITHOUT DOING SO;
(c) YOU CONSENT TO THE ELECTRONIC DELIVERY OF ALL COMMUNICATIONS, DISCLOSURES, NOTICES, AND DOCUMENTS REQUIRED UNDER THIS AGREEMENT;
(d) YOU UNDERSTAND AND AGREE THAT THIS AGREEMENT CONSTITUTES A LEGALLY BINDING CONTRACT ENFORCEABLE AGAINST YOU TO THE MAXIMUM EXTENT PERMITTED BY LAW.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT IN ITS ENTIRETY, YOU MUST NOT ACCESS OR USE THE PLATFORM.